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LogMeIn resolving IT challenges due to enterprise mobility!

November 29, 2011 2 comments

Anil Sharma, sales director, LogMeIn, India.

Anil Sharma, sales director, LogMeIn, India.

LogMeIn Inc., a provider of cloud services for data and devices, recently opened an office in Bangalore, India. Thanks to Mamata Sampath, I had a brief discussion with Anil Sharma, sales director, LogMeIn, India. LogMeIn provides cloud-based remote access, support and collaboration solutions to quickly, simply and securely connect millions of Internet-enabled devices across the globe — computers, smartphones, iPad and Android tablets, and digital displays. For instance, LogMeIn is working to resolve several IT challenges due to enterprise mobility.

First, I asked him about the challenges before enterprises due to the increasing mobile workforce. He said that mobility has become more complex for enterprises, and particularly for multinationals that need to manage the mobility of their staff across many countries. It has been observed that enterprise mobility is the biggest single trend across the tech industry investment, even outpacing the cloud computing trend. The increasing importance of the space is reflected in robust market traction predictions for India as well.

According to Frost & Sullivan, the enterprise mobility market in India was worth about Rs. 346 crore in FY2008-09 and is estimated to reach Rs 1,880 crore by FY 2015-16. Growth rates for the enterprise mobility market in India are estimated to be among the highest in the Asia region. There are simply more users with more devices using more applications.

In addition there has been a blurring of the boundaries between business and personal usage, and many IT managers struggle to enforce company policies while employees demand more consumer-like devices and applications. Their need for support in managing this complexity and cost has never been greater.

Some of the IT challenges faced due to enterprise mobility are: Securing information systems, integrating technologies, supporting devices, containing costs , controlling personal use, training users, justifying investments and limiting use.

When it comes to managing enterprise mobility, it has been noticed that the devices like tablets and smartphones are becoming “access” devices and enterprises are still figuring out how to best ensure data is neither lost nor accessed by unauthorized persons. Enforcing password policies and employing capabilities that allow IT helpdesk to remotely lock a lost or stolen device are musts.

Further, keeping data behind a firewall on the network (where it can be backed up regularly) helps ensure its integrity.  Software like LogMeIn’s remote access solution, Ignition, enables users maintain the high level of mobility that they have become accustom to and get access to the data on the corporate network via their tablet or smartphone, without actually downloading or storing that data on the device itself. Read more…

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